Frequently Asked Questions
How long does delivery take?
We deliver within 2-5 business days across Bangladesh. Dhaka orders typically arrive within 1-2 days. You’ll receive tracking information via SMS and email once your order is shipped.
What payment methods do you accept?
We accept bKash, Nagad, bank transfer, and all major credit/debit cards through SSLCommerz. Cash on delivery is also available for select areas.
Do you offer warranty?
Yes, all products come with manufacturer warranty. Warranty period varies by product and is mentioned on each product page.
Can I return a product?
We accept returns within 7 days of delivery for unused products in original packaging. Please contact our support team to initiate a return.
Do you offer free delivery?
Yes! We offer free delivery on all orders above ৳3,000. Orders below this amount have a small delivery fee based on location.
How can I track my order?
Once shipped, you’ll receive tracking information via SMS and email. You can also check your order status by logging into your account on our website.
Still have questions? Contact us and we’ll be happy to help!